FAQ
-
I pack every painting myself. Originals ship unstretched, rolled with protective paper, inside a sturdy tube, which keeps delivery safe and affordable. When it arrives, any local framer can stretch it onto a wooden frame or frame it for you. Let them know the surface is textured.
-
Please allow up to 7 days for me to prepare and pack your painting. Once it’s with the courier, delivery takes 2–5 days with tracking. In case of delays, allow up to 21 days in total.
-
The original painting, signed on the front and back, a signed certificate of authenticity, and a pair of cotton gloves for handling. -
Shipping is free of charge.
-
Outside the EU, your country may charge import duties or taxes, which are paid by the buyer.
-
Any local framer can stretch it onto a wooden frame or frame it for you. Let them know the surface is textured.
-
Yes, as long as it hasn’t shipped yet. Email me as soon as possible.
-
Yes. You have 14 days after delivery to return it. Please email me first. The painting must be returned in its original condition and packaging, and return shipping is paid by the buyer.
-
Email me within 48 hours of delivery with photos of the painting and packaging. Every situation is different, so depending on the damage I’ll offer a suitable solution, such as a repair or a full refund.
-
Very close, but colours may look slightly different depending on your screen and lighting. The textured surface also catches the light differently depending on where the light comes from, so the painting changes subtly throughout the day. -
Yes, if you’re in the Netherlands. You’re welcome to visit my atelier in Utrecht to see a painting before buying, or to arrange a pickup instead of shipping. Email me to plan a time.
-
Credit and debit cards, Apple Pay, Google Pay and PayPal. All payments are processed securely at checkout.
-
Yes, I’d love to create something special for you. Click here for sizes, prices and the request form.